Algorithmic management practices in regular workplaces (ILO)

When: 23 February 2024, 10:30 AM – 1:00 PM (CET)
Where:Press Club – Rue Froissart 95 – B-1040 Etterbeek (Brussels)

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The ILO and the Joint Research Centre (JRC) of the European Commission invite you to a half-day, in-person event in Brussels to launch their report on Algorithmic management practices in regular workplaces.

Digitalisation, the use of digital tools and the implementation of algorithmic management practices are bringing about significant changes in the organisation and coordination of work, which has impacts on job quality and industrial relations. While digitalisation can foster efficiency gains, streamline work processes and improve the service delivery, it also presents challenges in terms of working conditions, the potential deterioration of job quality, and a significant risk of worker surveillance.

The research provides some valuable insights about the prevalence of algorithmic management practices in regular workplaces in the logistics and healthcare sectors. The case studies have been conducted in two highly developed European countries (France and Italy) and two non-European countries (India and South Africa), and it explored the degree of penetration and impact of algorithmic management practices on work organisation, job quality and industrial relations. The study is part of a joint research project “Building partnerships for the future of work ”, which is financed by the European Union.

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